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Terms of Service

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These Terms of Service (“Terms”) govern your use of this website and our support services. By accessing this website or contacting our support line, you agree to these Terms.

Disclaimer: We are an independent support service and are not affiliated with any utility provider. For official provider support, use the phone number printed on your bill.

Scope of Services

We provide general support and guidance related to utility billing topics, such as:

No Official Provider Relationship

We do not represent, endorse, or act on behalf of any specific utility provider unless explicitly stated. Any provider names/logos (if present) are for identification purposes only.

No Financial or Legal Advice

Information provided is for general support purposes and does not constitute financial, legal, or professional advice. You are responsible for verifying information with your official provider when needed.

User Responsibilities

Availability

We may update, suspend, or discontinue parts of the website or services at any time without notice. We do not guarantee uninterrupted availability.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, or for losses arising from reliance on information provided. Use of this site and services is at your own risk.

Intellectual Property

Website content, design, and materials are owned by us or our licensors and may not be copied or redistributed without permission.

Privacy

Your use of the website is also subject to our Privacy Policy.

Changes to These Terms

We may update these Terms periodically. Continued use after changes means you accept the updated Terms.

Contact

For questions about these Terms, please contact us via the Contact page.